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How do I contact Solfecta Support

When you run into issues with your computer systems, we know that time is of the essence. When issues occur, what is the best and quickest way to contact Solfecta Technical Support?

In order to provide the best possible service to you, we have several options for you to request assistance:

 

All three of these options will route you to our Zendesk ticketing system. Once we receive notice of an issue, we will do an initial triage and route the ticket to the tech who is best able to assist you. By submitting requests through Zendesk, your request goes to our entire support team, which allows us to better assist you.

Our goal is to provide you with the best possible service. By directing support requests through our Zendesk system, our techs will be able to quickly acknowledge your request and begin to find a resolution to the problem you are experiencing.

Want to learn more about our Support process? Check out our “Support Webinar” on-demand.

 

 

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